COVID-19 Information

Our team is our top priority here at ModCloth; to assure the safety of our employees and customers we have implemented the following processes in accordance to the CDC recommendations.

- Scheduled shifts to limit the number of people in the work space and ensuring employees are 6 feet apart.
- Social distancing in the lunchroom and common areas.
- Frequent breaks to allow cleaning / sanitizing of work areas and equipment and hand washing.
- Hand sanitizer and masks readily available.
- Our housekeeping team continuously focused on hard surfaced, frequently touched areas (doorknobs, counter tops, etc)

Return policy during COVID-19:

In light of COVID-19, we are updating our returns policy to the following:

Purchases made March 1 - May 31st 2020 will be eligible for return to original payment method until further notice. If you choose to have your refund issues in store credit, you will also be eligible for the $5 bonus credit to help you find something you you love!

Please reach out to Customer Care with any questions 888-495-9699 or