I'd like to change my email preferences, how do I do that?
How do I change my email preferences?
If you've joined ModCloth, you're automatically set to receive emails about our fun features and contests, exclusive opportunities, and first-to-know info, as well as other news and important order info. But, you can also customize the types of messaging you wish to receive. Wanna do that? First make sure you're signed in, then click on your name at the top of the page to access your email settings. From there, you can select, adjust, or limit your email preferences as you wish!
Why don't I get ModCloth emails?
We like to keep in touch with our community, so we send our members emails about fun features, contests, and sales, in addition to other news and important order info. We also take care to respond to every customer email that we receive. So, if you've joined ModCloth but aren't receiving these emails, or if you're simply having trouble communicating with us, we're sorry!
Gmail, Yahoo!, and Hotmail can mistakenly block ModCloth messages as spam, and many of our customers who have these addresses don't receive our messages at all. If your address is through one of those providers, this is most likely the reason. But, you can adjust your settings to make sure our emails get to your inbox and not your spam folder. Here's how to do it with Gmail, Hotmail, and Yahoo. If that's not the problem, give us a call at 1-888-495-9699, and we'll happily help you over the phone.