Our Guarantee

At ModCloth, we know what it's like to be a customer. We realize that shopping on the internet can be anything from disappointing to downright frustrating, so we work hard to provide you the best possible online shopping experience.

From measurements to usage suggestions, we strive to provide an excess of relevant information for every product on the site. If you find that we've left something out, we will get back to you ASAP with the details you need.

It's always easy to reach us! You can call, chat, or email us at any time with any product- or order-related questions! We respond to all emails within 24 hours, excluding holidays.

We try to improve our site every single day, so if you have any suggestions, we promise, we'll listen!