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My Account & Orders

My Orders
What currency is used on your site?
I just placed an order yesterday, and now you're offering a coupon. Can I use it on my previous order?
I want to use a third party gift card on my order. Is this possible?
I have multiple charges on my credit card! What should I do?
How will I know if my order was successfully placed?
Can I change my order after it's been placed?
My order status is “Returned,” but I haven’t returned anything. What happened?
My order status says 'Pending.' What does that mean?
What is your price adjustment policy?
Can I remove, add, or change items in my order after it’s been placed?
I have a question about coupons!
How do I enter my gift card or store credit code?
What payment methods do you accept?
I have a question about Gift Certificates!
Will I have to pay sales tax on my order?
Can I cancel my order?
I'm getting an error at check out on my billing address. What's going on?
My order status is “Cancelled,” but I didn’t cancel it. What happened?
My Account
I'd like to change my email preferences, how do I do that?
I received a restock notification, but the item was out of stock again. Why?
How can others view my wish list? How do I share it?

ModCloth Customer Care

Still need some help? We’re available by phone or chat Monday - Friday 9:00 am - 8:00 pm ET Saturday - 10:00 am - 6:00 pm ET Sunday - Closed

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